Reviews

9.6
Review Score

Score Breakdown

Cleanliness
9.7
Comfort
9.6
Property Location
9.7
Facilities
9.3
Staff
9.8
Value
9.3

Reviews

    J Troche
    us

    Review Score

    10
    May 25, 2018
    There are no comments available for this review.
    John
    ca

    Review Score

    10
    May 23, 2018

    A very well located and comfortable hotel.

    The elevator is small and the parking was done by the hotel.
    The hotel location was very central and the bed was comfortable.
    us

    Review Score

    10
    May 16, 2018
    Great location, comfortable room and friendly staff! The free airport shuttle was amazing - We were pickup up at the airport on arrival and dropped off at the train station on departure. They even packed us a picnic breakfast on our last morning when we left early to catch the 7 AM train! Thanks Hotel VIP!
    Frederick
    us

    Review Score

    8.3
    May 14, 2018

    Great location to visit the city.

    Very trivial. Although there were wine glasses and a corkscrew, there was no wine in the mini-bar. I mentioned that to the receptionist, and the next day she had a bottle for me.
    Very close to the center. The staff was helpful and very informative.
    Ismail
    om

    Review Score

    10
    May 5, 2018
    Staff are very friendly and helpful. Whatever your questions are, they will answer them with a smile. Breakfast was delicious too.
    om

    Review Score

    10
    April 29, 2018
    Location is perfect, staff are so sweet and very helpful. Breakfast is simple yet delicious
    Joseph
    us

    Review Score

    10
    April 21, 2018

    Outstanding small hotel located near old town with staff that meets your evert need.

    Nothing comes to mind
    The staff is the icing on this cake that is this wonderful hotel. Both the day and the evening reception ladies were charming and most helpful. The staff here typified the expression people make the difference.
    Brian
    nz

    Review Score

    9.6
    May 25, 2018
    Staff were extremely helpful
    Romain
    lu

    Review Score

    9.2
    May 25, 2018
    There are no comments available for this review.
    Rebecca
    hr

    Review Score

    10
    May 23, 2018
    There are no comments available for this review.
    Paul Wilson
    au

    Review Score

    10
    May 20, 2018
    There are no comments available for this review.
    Omer
    tr

    Review Score

    10
    May 19, 2018
    Nothing
    Perfect Location!! Comfortable Beds! Excellent Staff!
    Christian
    de

    Review Score

    9.2
    May 18, 2018
    Very good and service-oriented staff, friendly check-in with a lot of advices for Sarajevo.
    Gentjan Zotaj
    al

    Review Score

    10
    May 18, 2018
    There are no comments available for this review.
    ro

    Review Score

    8.8
    May 14, 2018

    Good

    No room view, limited breakfast
    Nice location, nice and open communication at reception
    Globe_trotteuse
    ee

    Review Score

    8.8
    May 13, 2018
    No view in the room.
    The location is excellent: very close to all tourist attractions and restaurants. The staff is truly nice and caring. The breakfast was good. The room was spotless and beds very comfortable.
    Shannah
    se

    Review Score

    10
    May 13, 2018

    A real VIP hotel

    There was nothing I didn’t like at this hotel.
    The room was very comfortable and quiet, and the location couldn’t have been better- right across the street from the central old town pedestrian area. The main highlight of this hotel was the staff. Elma, in particular, went out of her way to make sure that guests were taken care of and comfortable and always had a smile on her face.
    alessandro
    it

    Review Score

    10
    May 3, 2018
    the support of the concierge was great. Thanks
    Raymond
    ca

    Review Score

    10
    April 26, 2018
    Easy walking distance to the heart of old town. Airport pick up and drop off service. Great breakfast included. Super nice people working there. They even did my laundry!
    Khalid
    om

    Review Score

    9.6
    April 16, 2018
    Breakfast needs a lot of improvement. A/C in the room is not powerful enough. It is fine for April's weather but I am not sure it can cope in summer.
    Friendly staff, great location
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